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Terms & Conditions



1. Purpose of the Site

This Site is intended to provide users with public information regarding HexaTravel and the services it offers.

1. Limitation of Liability

HexaTravel makes no guarantees to the user regarding the following: (i) The absence of anomalies, errors, or bugs that may impact browsing, the operation of any features offered on the Site, or the use of any software accessed through the Site. (ii) The correction of any such anomalies, errors, or bugs. (iii) The uninterrupted availability or functioning of the Site. (iv) The compatibility of the Site with specific devices, configurations, or software. HexaTravel assumes no responsibility for malfunctions caused by third-party software, whether or not such software is integrated into or accessed via the Site. HexaTravel shall not be liable for any direct or indirect damages—whether anticipated or not—including loss of profits or opportunities, arising from the use or inability to use the Site or its features. This includes any potential harm from viruses that may affect the user’s computer equipment. By using the Site, the user acknowledges and accepts the limitations and characteristics of the internet, including its technical performance, data transmission times, and security-related risks.

2. Hyperlinks to Third-Party Sites

The Site may contain links to external websites. HexaTravel is not responsible for the content on those third-party sites or how they manage users’ personal data. Any such responsibilities rest solely with the respective sites.

3. Intellectual Property

The Site, its contents, and all associated elements are original works fully owned by HexaTravel, holding all intellectual and commercial rights, including copyrights, trademarks, and database rights. All materials on the Site—including software, databases, texts, images, graphics, logos, photos, audio content, and analytical data—are the exclusive property of HexaTravel. Users are granted a non-exclusive, non-transferable license to use the Site and its content for personal use only. This includes: (i) The right to view data and information available on the Site. (ii) The right to reproduce such data by printing or saving it for personal use. Any other use, particularly for commercial purposes such as resale or redistribution, is strictly prohibited. Users may not copy, distribute, display, transmit, adapt, translate, or share any part of the Site or its content, in whole or in part, beyond personal use. Additionally, users must not introduce any content or data that could alter or harm the Site’s functionality or presentation.

4. Refund and Cancellation Policy

The cancellation and refund terms related to your accommodation booking are specified in your confirmation voucher. These conditions may vary depending on the payment method and the category of the hotel booked. If you cancel within the allowed cancellation window, you will be eligible for a refund. Beyond this period, cancellation fees or retention charges may apply.